Technical Support

Electronic Teacher Tools

PC Information
486 or Pentium level processor-based personal computer
Microsoft Windows 95, Windows 98, or Windows NT 4.0 with Service Pack 3 or later
16 MB of RAM for Windows 95 and Windows 98
16 MB of RAM for Windows NT (24 MB recommended)
20 MB of available hard drive space

Macintosh Information
Macintosh computer with at least a 68020 processor
Power Macintosh System 7.6.1 or later
16 MB of RAM
21 MB available hard-disk space

Frequently Asked Question

Getting Started
Can I install this program to the hard drive so that I don’t need my CD all the time? No, the program is designed to be run from the CD and doesn’t have a full installation option.
Why don’t the PDF files open? In Netscape, go to the Edit, Preferences menu. Choose Helper Applications to associate .pdf files with Adobe Acrobat Reader.
Why are the PDF documents displaying strange symbols in Netscape on my Mac? To fix this problem, click Edit and select Preferences, then click Applications. Scroll down until you see Portable Document Format. Select it, then click Edit. Make sure PDF is in the box for Suffixes and specified for File Type.