Technical Support

Primary Source Explorer

SYSTEM REQUIREMENTS
PC Information
Pentium processor or higher
Windows 95/98 or later or Windows NT 4.0
32 MB of available RAM
50 MB available hard disk space for minimum install; Approximately 560 MB available hard disk space required for full install
4X CD-ROM drive or higher
Sound capability
Internet connection optional

Macintosh Information
Power PC processor or higher
System 7.5.1 or higher
32 MB of available RAM
50 MB free hard drive space for minimum install; Approximately 560 MB available hard disk space required for full install
800X600 or greater screen resolution
4X CD-ROM drive or higher
Sound card
Internet connection optional

Frequently Asked Question



Getting Started
After I've installed the program, do I need to keep the CD-ROM in the hard drive in order for the program to run? Yes, the Primary Source Explorer programs pulls resources from both the hard drive and the CD-ROM, so you will need to keep the CD-ROM in the computer while you are using it.
Troubleshooting
Why won't certain files import into the program when I use the Import feature? Primary Source Explorer accepts the following file formats: For video (.mov); for images (.gif, .bmp, .jpg); for sound (.aif, .wav); and for text (.txt).