Technical Support

eEdition Plus Online

SYSTEM REQUIREMENTS
Operating Systems:
Windows 2000/ME/XP
Mac OS 10.1.5 to 10.4.8

Browsers:
Internet Explorer 6 and 7 for PC; Safari 2 for Mac, and Firefox 2 for Mac and PC.

Set your browser to accept cookies and enable JavaScript.
DOWNLOADS
Check here for important system updates and downloads:
For the latest version of Firefox.
For the latest version of Internet Explorer for PC.
For the latest version of Adobe Reader.

The following plug-ins are needed to use the multimedia educational tools available in your eEdition online book:
Flash Player
QuickTime

Frequently Asked Question



Getting Started
Do your books come with full audio versions to help the visually impaired? Some of our newer online eEditions feature full audio versions. However, in the instances in which our eEdition books do not feature full audio versions, we have given permission to an organization called "Recording for the Blind and Dyslexic" to do so. You can find these audio versions of our books by accessing their Web site or by calling them directly at 1-866-732-3585.
Why don't the videos play in my eEdition? You must update your QuickTime plug-in to 7.1.3 or you may experience problems viewing video using a PC with Internet Explorer 6 or 7.